Let our team of professional cPanel operations experts provide you with a fully managed, turn-key cPanel/WHM environment optimized to perfection.
Developed for clients with IT needs that prefer a fully managed solution, cPanel/WHM Server Management Plans can compliment Stack Harbor's Cloud Computing Servers, servers hosted on third party public clouds, public self-hosted infrastructure or dedicated servers.
| Basic Support - 24 Hour SLA | Production Support - 4 Hour SLA | ||
|---|---|---|---|
| Deployment (New Servers) | Yes | Yes | |
| Server Migration Assistance | Optional | Included | |
| System Best Practices Configuration | Yes | Yes | |
| General Security Hardening | Yes | Yes | |
| CSF/cPHulk Optimization | Yes | Yes | |
| CloudLinux Optimization | Yes | Yes | |
| Email Server Optimization | Yes | Yes | |
| Performance Optimization | Yes | Yes | |
| PCI DSS Compliance Optimization (Server Side) | Optional | Included | |
| cPanel Backup Management | Yes | Yes | |
| Abuse/Intrusion Assistance | Yes | Yes | |
| Project Configuration Assistance | Yes | Yes | |
| Support | |||
| Dedicated Account Manager | - | Yes | |
| Ticket Response Time | 24 Hour SLA | 4 Hour SLA | |
| Proactive Response Time | 24 Hour SLA | 4 Hour SLA | |
| General Support Desk Monday - Friday, 9AM - 5PM EST |
Unlimited Incidents |
Unlimited Incidents |
|
| Monitoring | |||
| Resource Agent Monitoring | Yes | Yes | |
| Remote HTTP(S) Network Monitoring | Yes | Yes | |
| AI Anomaly Alerting | Yes | Yes | |
| Proactive Incident Response | Yes | Yes | |
| Extended Monitoring Add-ons | |||
| Service State Monitoring | Optional | Optional | |
| Backup Monitoring | Optional | Optional | |
| Notification Event Monitoring (Powered by Splunk) | Optional | Optional | |
| Log Monitoring (Powered by Splunk) | Optional | Optional | |
| Mail Server Blacklist Monitoring | Optional | Optional | |
| DNS Service Monitoring | Optional | Optional | |
| BGP Path Monitoring | Optional | Optional | |
| Client Monitoring Add-ons | |||
| Individual Website Monitoring (ICMP/HTTP) | Optional | Optional | |
| Individual SSL Certificate Monitoring | Optional | Optional | |
| Individual Domain Expiration Monitoring | Optional | Optional | |
| Individual Website Reputation Monitoring | Optional | Optional | |
| Advanced Website Monitoring (User Experience) | Optional | Optional | |
| Transactional Monitoring (Per Transaction) | Optional | Optional | |
| Mail Monitoring (Email Round-Trip Delivery) | Optional | Optional | |
cPanel, the most popular user interface for website management, allows for easy email, database and account management, while WHM, builds upon this functionality and makes it easier to configure services, manage DNS and FTP configuration, maintain multiple websites and actively control security settings.
Cloud Linux provides a reliable and stable website hosting virtual environment by isolating users to avoid “noisy neighbors”, improved server stability and security over traditional shared webhosting environments and allowing for ease-of-use and SSH full control.
Eliminating any single point of failure, Stack Harbor’s Public Cloud service is engineered to offer resiliency and redundancy at all power, network and hardware layers, backed by SSAE16 SOC II Type II certification with direct peering throughout North American and Europe.
Continuous network monitoring ensures that your virtualized environment is running at peak performance, at all times. Proactive over reactive, network monitoring allows for ensured and continued high performance.
Stack Harbor is an official cPanel NOC partner Allow the team at Stack Harbor to fully manage and optimize your cloud-based cPanel website hosting platform and enjoy the flexibility of the cloud, the security and reliability of CloudLinux and the peace-of-mind knowing that your online environment will be proactively monitored.
For business or ecommerce websites, increase customer confidence by ensuring all server-related PCI compliance requirements are met. By providing dedicated IP addresses and options ranging from shared, domain validated or extended validation SSL certificates, your end-users will comfort in knowing that their transactions and user data are safeguarded.
Combining superior security, rock-solid system stability and virtual resource allocation, CloudLinux, which is at the core of Stack Harbor’s cloud-based cPanel infrastructure, ensures your shared hosting environment is optimized to securely host your website and email while maximizing performance. With cloud-like resource monitoring & allocation, unrestricted SSH access and virtual tenancy isolation, CloudLinux bridges traditional cPanel website hosting with the power inherent in a cloud-enabled environment without requiring complex system administration expertise.
Answer: Yes, our cPanel/WHM server management plans can be used for any publicly accessible server, hosted on third party public clouds, public self-hosted infrastructure or even dedicated servers hosted on-premises.
Answer: Yes, you will have full root access to your managed cPanel/WHM servers.
Answer: Yes, but unfortunately we are unable to provide migration assistance for third-party applications under our standard server management plans due to the unpredictable and complex nature of the migration work required. However our Professional Management Services team will be happy to assist you on an hourly-billed basis.