Managed Services
How to use Lighthouse, the Stack Harbor client portal: every page, field and status explained.
- View your Managed Services plans
See the management plans we operate for you, what each one covers, its status and health.
- View a Managed Services plan
Read a plan’s details, completed work, upcoming maintenance, covered resources and the support tickets linked to it.
- Track engineering time on a plan
See how many engineering hours a plan includes, how many were used, and what is billable for each period.
- Check a plan’s health
See whether the resources a plan covers are up, their daily availability over 7, 30 or 90 days, and the incidents in that period.